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Quality of
Care
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Emergency Physicians of Tidewater is
committed to providing quality care and reliable service to our
patients and to our community.
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We provide equal access to treatment and care
to all patients, regardless of race, color, religion, sex,
age, sexual orientation, physical or mental disability, source
of payment, or other classification protected by law.
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We take all reasonable steps necessary to hire
and retain employees who have appropriate and current
training, experience and competence.
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We protect the integrity of clinical decision
making regardless of the financial relationships among the
facility, physicians, practitioners, executives and other
employees.
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We respect the dignity, comfort and privacy of
every patient, and will treat all with consideration, courtesy
and respect.
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We provide a patient who presents to an EPT
physician in an emergency medical condition with emergency
treatment, regardless of the patient’s ability to pay.
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We promote performance improvement activities
to achieve a standard of care that is a reflection of our
mission and values.
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We provide patient care that is appropriate,
safe and in compliance with applicable professional standards.
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We provide patients with the information they
need to make informed healthcare decisions.
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We honor the right of patients, to receive
information regarding our policies, procedures, charges and
the health professionals who care for them.
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We expect all our physicians, mid-level
providers, and employees to report problems (deficiencies or
errors) to those who can properly assess and resolve the
issues.
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